Shipping policy

Shipping Policy

Effective Date: January 18, 2026

At Perfect Pup Outfitters, we're as excited to get your new apparel to you as your pup is when you come home! Here's everything you need to know about shipping.

Shipping Locations

We currently ship to addresses within the United States only, including:

All 50 states
PO Boxes
APO/FPO/DPO military addresses

Unfortunately, we cannot ship to international addresses at this time.

Shipping Costs

Standard Shipping: Flat rate of $4.89 per order

FREE SHIPPING on all orders over $74.99!

Shipping costs are calculated and displayed at checkout before you complete your purchase.

Processing & Delivery Time

Total Delivery Time: 5-9 business days

This includes:

Production Time: 2-5 business days (your items are printed on-demand to ensure freshness and quality!)
Shipping Time: 3-4 business days via USPS or UPS Standard

Please note: Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.

Order Tracking

You'll receive tracking information via email as soon as your order ships. Keep an eye on your inbox (and spam folder, just in case)!

You can track your package using the tracking number provided through the carrier's website (USPS or UPS). We'll send you updates as well.

Shipping Carriers

We typically ship via USPS and UPS using their standard and / or ground services to ensure reliable delivery.

Please note: We cannot guarantee specific carrier selection, but we work with both to provide the best service for your location.

Order Processing

All orders are processed within 2-5 business days after payment confirmation. You will receive an email confirmation when your order is placed, and another email with tracking information once your order has shipped.

Because our products are made-to-order using high-quality print-on-demand services, we cannot offer same-day or next-day shipping options at this time.

Shipping Address

Please double-check your shipping address before completing your order!

We ship to the address you provide at checkout. Perfect Pup Outfitters is not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your shipping address, please contact us immediately at support@perfectpupoutfitters.com — we can only make changes before your order enters production.

Lost or Delayed Packages

While rare, sometimes packages get delayed or lost in transit:

Delayed packages: If your tracking shows no movement for 7+ business days after the expected delivery date, please contact us and we'll investigate with the carrier.
Lost packages: If your package is confirmed lost by the carrier, we will work with you to resolve the issue, which may include reshipping your order or issuing a refund.
Incorrect address: If a package is returned to us due to an incorrect or incomplete address provided at checkout, you may be responsible for reshipping costs.

Please contact us at support@perfectpupoutfitters.com if you have any shipping concerns.

Peak Season & Holidays

During peak seasons (holidays, major sales events), processing and shipping times may be extended by 2-5 business days. We'll notify customers of any delays during checkout and via email.

We recommend ordering early during:

Black Friday/Cyber Monday
December holiday season
Other major promotional periods

Questions?

If you have questions about shipping or your order status, we're here to help!

This policy was last updated on January 18, 2026. We reserve the right to modify this shipping policy at any time, so please review it frequently. Changes will be posted on this page with an updated effective date.